Effective Date: 25 june 2025

At Taxycab, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use the Taxycab mobile application (the “App”) and associated services.

1. Information We Collect

When you use Taxycab, we may collect the following types of information:

a. Personal Information

• Name, contact number, email address
• Company or organization details
• User role (e.g., technician, manager, admin)

b. Vehicle & Service Data

• E-rickshaw manufacturing details
• Vehicle identification numbers (VIN)
• Service history, diagnostics, battery status, and performance data

c. Device Information

• IP address, device model, operating system, app version
• Log data and usage analytics

d. Location Data (Optional)

• For real-time tracking of vehicle service or location-based scheduling (only with your consent)

2. How We Use Your Information

We use your data to:

• Provide and improve app functionality
• Manage manufacturing and service workflows
• Send notifications and reminders
• Monitor vehicle performance and schedule maintenance
• Offer customer support
• Analyze usage trends to improve user experience

3. How We Share Your Information

We do not sell or rent your personal data to third parties. We may share limited information with:

• Authorized service personnel within your organization
• Trusted partners who help us operate the app (under strict confidentiality)
• Government or legal authorities, when required by law

4. Data Security

We use secure servers, encryption, and strict access controls to protect your data. While no system is 100% secure, we continuously update our safeguards to ensure your information remains safe.

5. User Control & Choices

You can:

• Update or correct your profile information
• Opt-out of non-essential notifications
• Request deletion of your account and data by contacting us at info@taxycab.in

6. Children’s Privacy

Taxycab is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email.

8. Contact Us

For any questions or concerns about your privacy, contact us at:
Email: info@taxycab.in
Phone: +91 94556 82527
Address: Khasra 74, Killa No. 23/1/2,Revenue Estate Of Village Sihi,Near Lords Cricket Ground Area, Faridabad – 121004, Haryana, India